EP 22: Fractional Consulting Experts, Extended Reality, and Utilizing Data

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Terrell Pierson didn’t start his career in learning and development the typical way. He came from a background in marketing and sales, and honestly, found himself working in corporate training almost by accident. But it didn’t take long for him to realize just how much he loved helping individuals and companies grow through better, more effective training.

Early on, Terrell saw some big gaps in the traditional training methods. Learners were often bored or disengaged, and they struggled to remember or apply what they’d learned. This sparked a drive in Terrell to change things up—he knew there had to be a better way. So, he began exploring new technologies and strategies that could make a real difference. Fast forward a few years, and after honing his skills, Terrell became a go-to consultant and thought leader in the field. Eventually, his entrepreneurial spirit led him to co-found Navigant Learning, a company focused on reshaping how people learn and grow.

Navigant Learning’s Three-Pronged Approach

Navigant Learning is all about a fresh, modern take on learning and development. They offer three main services: fractional consulting, XR technology, and AI-driven development.

Fractional Consulting: Navigant Learning provides top-notch consultants on a part-time or project basis. This allows companies to get expert help without the cost and commitment of hiring someone full-time. It’s the best of both worlds—you get the talent you need, but only when you need it.

XR Technology: They’re also leaders in extended reality (XR), which includes virtual reality (VR) and augmented reality (AR). These immersive tools make training more engaging and effective by simulating real-world scenarios. It’s not just about theory—learners get to practice real skills in realistic environments, making the training stick better.

AI-Driven Development: Lastly, Navigant Learning uses artificial intelligence (AI) to make training development faster and smarter. AI helps personalize the learning experience for each individual, ensuring that the training is relevant, effective, and a great use of resources.

By blending these three powerful services, Navigant Learning offers companies a full toolkit to upgrade their learning strategies and see real, measurable improvements.

Fractional Consulting: Expertise When You Need It

One of Navigant Learning’s most flexible offerings is fractional consulting. This service gives businesses access to highly skilled learning and development professionals on-demand, without needing to hire full-time staff.

Here’s how it works: Navigant assembles a custom team of consultants tailored to the specific needs of each client. These experts cover everything from instructional design to learning technology, change management, and performance improvement. The best part? It’s flexible. As your business needs change, you can easily adjust the level of consulting support, making it a cost-effective solution for companies with project-based or shifting needs.

Navigant’s consultants work hand-in-hand with clients to understand their unique challenges and goals. Whether you’re launching new training programs, optimizing existing ones, or integrating new tech, they bring fresh ideas and a results-driven approach.

Immersive Learning with XR Technology

Navigant Learning is ahead of the curve when it comes to using extended reality (XR) technology, like VR and AR, to transform how people learn. Traditional training can be dry and often fails to fully engage learners. XR changes that by making learning immersive, hands-on, and interactive.

Through XR, learners can practice skills in realistic, simulated environments—whether that’s navigating a tough conversation with a customer or performing a complex task in healthcare. The beauty of XR is that it offers a safe space to learn without the real-world risks. This kind of experiential learning taps into multiple senses and helps people retain information much better than just reading or watching videos.

On top of that, XR is perfect for breaking down complex ideas. Think of fields like engineering or healthcare, where detailed, 3D simulations can help learners visualize intricate systems or procedures in a way that books or lectures just can’t. By combining gamified elements and real-time feedback, XR makes learning fun, memorable, and way more effective.

AI-Driven Development: Boosting Efficiency

Navigant Learning uses artificial intelligence (AI) to streamline its training development, saving time and improving quality. AI helps automate tasks that used to be labor-intensive, speeding up the process and ensuring accuracy.

One key way AI helps is through content creation. It can analyze training materials, best practices, and expert insights to create new, tailored content for specific learning objectives. This not only makes the process faster but also keeps everything consistent and up to date.

AI also helps optimize the overall learning experience by identifying which methods work best for different learners. By continuously analyzing learner data, Navigant’s AI systems can personalize training to meet individual needs, which boosts engagement and makes the training more effective.

AI even plays a role in quality assurance. It can spot inconsistencies or errors in training materials, helping Navigant’s team keep everything sharp without spending hours on manual reviews.

Overall, using AI has completely transformed Navigant Learning’s process, allowing them to deliver efficient, personalized, and impactful training programs.

The Importance of Effective Training

Effective training is crucial—not just for professional development, but for personal growth as well. In today’s fast-paced world, where skills and knowledge are constantly evolving, it’s essential that training is engaging and impactful.

When done right, training empowers people, giving them the tools and confidence they need to succeed. For organizations, this translates into a more productive, innovative workforce. But it’s not just about the bottom line—training also fosters a culture of continuous learning, where employees feel valued and motivated to grow.

Effective training also has a huge impact on personal empowerment. When people feel capable and confident in their skills, they’re better equipped to face challenges, both professionally and personally. It creates a ripple effect that improves communication, collaboration, and inclusivity within teams.

In short, effective training is a game-changer. It drives growth, both for individuals and for organizations, leading to a more skilled, engaged, and empowered society.

Navigant Learning’s Mission: Transforming Lives Through Innovative Training

At its core, Navigant Learning is all about making a lasting, positive impact on people’s lives by changing the way we approach training and development. By combining cutting-edge technology with human expertise, Navigant is redefining what it means to create engaging, effective learning experiences.

Their goal? To empower individuals and organizations alike, equipping them with the knowledge, skills, and confidence to thrive in an ever-changing world. Navigant’s commitment to excellence shows in their continuous push to improve their training programs, ensuring they stay relevant and impactful.

They understand that learning isn’t a one-size-fits-all deal. That’s why they focus on creating personalized, immersive experiences that speak to learners on a deeper level. Their programs are designed not just to teach, but to inspire and challenge, helping people grow in ways they didn’t expect.

AI-Driven Development
Fractional Consulting Experts

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EP 23: Service Delivery Team Meetup

Apple Podcasts | Spotify | YouTube This week we head to Kansas City to meet up with the heads of the Service Delivery Team at ttcInnovations, and they dove

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