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This week we head to Kansas City to meet up with the heads of the Service Delivery Team at ttcInnovations, and they dove into some fascinating topics around learning and development, and organizational changes. We were able to steal a little of their time to get some insights on how they approach learning and what they’re excited for in the future of ttcInnovations, corporate training and employee training and development.

Why Learning is a Game-Changer

Learning is at the heart of everything when it comes to personal and professional growth. We touched on how continuous learning helps individuals stay sharp and adapt to whatever new challenges come their way. The bottom line? You can’t grow if you’re standing still. Whether it’s through formal training or just soaking up knowledge from your day-to-day work, keeping that learning mindset is key to unlocking new opportunities.

In-Person Meetups Still Matter (Even in a Remote World)

We all know remote work has changed the game, but the team shared some great insights about the value of in-person connections. The recent meetup brought to light how much face-to-face interaction can boost team collaboration and communication. Even in a remote-first world, those in-person moments make a difference—they help build stronger relationships, which makes everything run smoother when you’re back behind the screen.

Innovative Training: Making Learning Stick

No one likes boring, outdated training methods. The team talked about how innovative training approaches can be real game-changers. Think hands-on, engaging methods that actually capture people’s attention. When learning is interactive and tailored to how people learn best, they not only absorb more information, but they’re also more likely to put it into action. It’s not just about what you know—it’s about how you apply it.

AI: Your New Learning Ally

Artificial Intelligence is no longer a futuristic concept—it’s here, and it’s transforming how we learn. AI can personalize the learning experience, making it more efficient and tailored to individual needs. The team discussed how AI tools are helping organizations create smarter training programs that aren’t one-size-fits-all but instead adapt to different learning styles. In other words, AI is making learning faster, smarter, and more effective.

Leadership and Client Relationships: People Come First

When it comes to leadership, the team emphasized a people-first approach. Great leadership isn’t just about being in charge—it’s about building strong relationships, both with your team and your clients. When you put people first, you foster trust, communication, and collaboration. And that translates into better results, whether you’re leading a project or nurturing client relationships.

Learning is a Journey, Not a Destination

One of the biggest takeaways from this episode was that learning is never “done.” It’s a continuous journey, and it’s essential to make it part of your organizational culture. When learning is baked into the day-to-day, it stops feeling like a task and becomes a natural part of growth—for both individuals and the entire organization.

At the end of the day, learning is what drives growth—whether you’re looking to advance in your career or lead your team to success. The insights from this episode remind us that innovative training, AI tools, and strong relationships are all part of the mix. But above all, it’s about keeping that hunger for learning alive because the journey never really ends.