Unifying Leadership: Delivering a Consistent Global Manager Experience
At A Glance
Industry
Logistics, Marine and Energy Solutions
Initiative
Manager Foundations; development of a centralized manager training program
Timeline
5 months
Service
Custom Learning Dev Team
deliverables
Self-paced eLearning modules, interactive PDFs, workbooks, job aids, scenario-based activities
tools
Articulate Storyline, Word, and PowerPoint
“They (ttcInnovations) truly impressed SMEs who are typically hard to wow.”
Director of Learning and Development, Crowley
Client Challenge
Crowley, a U.S.-owned logistics, marine, and energy solutions company with a global presence faced a significant challenge: addressing inconsistencies in the employee experience caused by siloed management practices across their five business units. With no centralized or scalable manager training program in place, front-line managers and people leaders were navigating their roles without a unified framework for success.
Transforming Leadership Development: A Vision Brought to Life
Determined to make a meaningful impact in her first year, Crowley’s new Director of Learning and Development set her sights on elevating front-line manager success. Recognizing that the company’s investment in LinkedIn Learning was underutilized, she saw a unique opportunity—to leverage its extensive library as part of a comprehensive leadership development program.
But she knew success required more than just basic leadership training. The program needed to be deeply rooted in Crowley’s culture, values, and operational processes—equipping managers with the skills and knowledge to lead effectively every day.
Having previously partnered with ttcInnovations, she immediately turned to our team to bring her vision to life. The result? A “beautiful learning tapestry” that fosters true leadership mastery through:
Engaging, Interactive Learning – Immersive PDF modules deliver essential management skills, from Coaching and Feedback to Crowley-specific processes and tools.
Reinforced Learning & Reflection – Workbooks paired with LinkedIn Learning videos encourage critical thinking and deeper engagement with HR business partners.
Real-World Application – Comprehensive job aids provide managers with on-the-job support, ensuring knowledge translates into action.
Mastery Through Experience – Scenario-based activities immerse learners in realistic leadership situations, reinforcing key learning objectives.
This program isn’t just another training initiative—it’s a strategic investment in Crowley’s leaders, designed to build confidence, strengthen management capabilities, and drive long-term business success.
Empowering Leaders, Elevating Success
The Manager Foundations Program, created in partnership with ttcInnovations, is strategically designed to drive impactful business results:
✅ Stronger Leadership, Smarter Management – Empowering managers with the skills, processes, and best practices needed to lead with confidence and consistency.
✅ One Vision, One Standard – Aligning leadership approaches across Crowley’s five global business units to create a unified, high-performing organization.
✅ Faster Ramp-Up, Bigger Impact – Accelerating manager readiness, reducing time to competency, and ensuring new leaders contribute effectively—sooner.
✅ Engaging, Flexible, and Scalable – Driving high participation and completion rates with a self-paced, accessible learning experience that meets managers where they are.
With this dynamic program, Crowley is building a stronger, more cohesive leadership culture—one empowered manager at a time.
“I really appreciated the innovative ideas the ttcInnovations team brought to the table. We had a lot of changes going on during program development, ttcInnovations provided outstanding support—adapting seamlessly and even updating completed courses to ensure everything aligned with our evolving needs.”
Director of Learning and Development, Crowley
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